Scouse Genetics Seeds

Legal

Privacy Policy

Last updated: 17 July 2026

1. Who We Are

Scouse Genetics Seeds ("we", "us", "our") is a seed retailer based in Liverpool, United Kingdom. We operate the website at scousegenetics.co.uk.

For data protection purposes, we are the data controller. If you have any questions about how we handle your personal data, please contact us at [email protected].

2. What Data We Collect

We may collect and process the following personal data:

  • Identity data: name, username or similar identifier.
  • Contact data: email address, postal address.
  • Transaction data: details about payments and purchases made through our site. Payment card details are processed directly by Stripe and are never stored by us.
  • Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform.
  • Usage data: information about how you use our website.
  • Communications data: messages you send us via our contact form.

3. How We Collect Your Data

We collect data through:

  • Direct interactions: when you place an order, fill in our contact form, or sign up to our newsletter.
  • Automated technologies: as you interact with our website, we may automatically collect technical and usage data.
  • Third parties: payment processor Stripe may share transaction-related data with us.

4. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders, including managing payments and delivering products.
  • Respond to your enquiries and provide customer support.
  • Send you marketing communications where you have opted in (you can unsubscribe at any time).
  • Improve our website, products, and services.
  • Comply with legal obligations, including age verification requirements.
  • Detect and prevent fraud.

5. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

  • Contract: processing necessary to fulfil your order.
  • Legitimate interests: to operate and improve our business, provided your interests do not override ours.
  • Consent: for marketing emails and newsletters.
  • Legal obligation: where required by law.

6. Cookies

Our website uses cookies to distinguish you from other users and to improve your experience. Cookies are small text files placed on your device. We use:

  • Strictly necessary cookies: required for the site to function (e.g. shopping cart).
  • Analytics cookies: to understand how visitors use our site. These are only set with your consent.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

7. Data Sharing

We do not sell your personal data. We may share it with:

  • Stripe: our payment processor, to handle transactions securely.
  • Delivery partners: to fulfil and ship your order.
  • IT and hosting providers: who support our website infrastructure.
  • Regulatory authorities: where required by law.

All third parties are required to handle your data securely and in accordance with applicable data protection law.

8. International Transfers

Some of our third-party service providers are based outside the UK. Where we transfer your data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Order records are typically retained for 7 years in line with HMRC requirements.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Erase your data ("right to be forgotten") in certain circumstances.
  • Restrict processing of your data.
  • Object to processing based on legitimate interests.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the ICO.

11. Age Verification

Our products are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately.

12. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All payment transactions are encrypted and processed by Stripe.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us or email [email protected].